Contact information
Contact Information Policy
Effective Date: January 1, 2025
At Nurse Yard, we value clear and open communication with our customers. This Contact Information Policy explains how you can reach us and what to expect when contacting our support team.
1. How to Contact Us
If you have any questions, concerns, or requests related to our products, orders, or policies, you may contact us using the following method:
Email: contactnurseyard@gmail.com
We currently provide customer support exclusively via email to ensure accurate and efficient assistance.
2. Customer Support Availability
Our customer support team is available to respond to inquiries:
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Response Time: Within 1–2 business days
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Business Days: Monday through Friday (excluding holidays)
Please note that response times may be longer during peak periods or promotional events.
3. Order-Related Inquiries
For faster assistance with order-related questions, please include the following information in your email:
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Order number
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Full name used during purchase
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Email address used at checkout
4. Communication Guidelines
When contacting us, please ensure that your message is clear and respectful. We reserve the right to refuse or limit responses to messages that contain abusive, threatening, or inappropriate language.
5. Updates to This Policy
We may update this Contact Information Policy from time to time. Any changes will be posted on this page with an updated effective date.
6. Contact Details
If you need to reach us for any reason, please use the contact information below:
Email: contactnurseyard@gmail.com